A "five-star" rating! Thank you for such exemplary service! In summary: I ordered, for a project in progress, just two gross of the hard-to-find 3ss Swarovski rhinestones on 10/28/14 & rec'd them on 10/30/14 (via USPS mail/free S&H): now THAT's prompt delivery! The price per gross, & the product quality & quantity recvâ€™d, were above par & on point. Packaging for the tiny stones (in zip-close, see-through bags) & for shipping was professional (neat/clean/padded) & appropriate for size & quantity. Customer Service (including courteous phone consult for a pending purchase) & the product delivered surpassed expectations! I was very impressed & plan to buy again from Rhinestoneshop.com.